Your business has a story — and customers want to hear it.

Hosted videos

1 hosted video (swap it any time — the QR never changes)

QR plaques

1 brass-look QR plaque included, shipped free

Story pages

1 hosted story page

Logins

1 login

Analytics

Basic analytics

Support

Email support

• Unlimited scans and unlimited streaming bandwidth
• Extra plaques $39 each
• Cancel any time — no contract

Hosted videos

Up to 3 hosted videos

QR plaques

3 QR plaques included

Story pages

1 hosted story page with multiple video sections

Logins

2 logins

Analytics

Full analytics

Support

Priority support

• Unlimited scans and streaming
• We do your content swaps for you within 2 business days
• One free plaque reprint per year
• Cancel any time

Hosted videos

Up to 10 hosted videos

QR plaques

10 QR plaques included

Story pages

Full business story page — history timeline, family, photo gallery, film

Logins

5 team logins

Analytics

Advanced analytics

Support

Priority support

• Unlimited scans and streaming
• Per-location scan reporting
• Unlimited content swaps handled by us
• Cancel any time

Hosted videos

Unlimited hosted videos

QR plaques

Unlimited plaques, custom materials and sizes

Story pages

Unlimited pages, one per location or exhibit

Logins

Unlimited logins with role permissions

Analytics

Advanced analytics plus custom reporting

Support

Dedicated account manager

• Custom production programs
• Signed agreements, W-9, insurance certificates, procurement paperwork
• Staff training and rollout support

Basic analytics

Starter — $19/mo

• Total scans, all-time
• Scans per day for the last 30 days
• Video plays and completion count
• Phone vs. tablet vs. desktop breakdown
• 30 days of history retained
• Viewed in your dashboard — no export

Full analytics

Founder Pro — $49/mo

• Everything in Basic
• 12 months of history retained
• Watch-through rate at 25% / 50% / 75% / 100% — how far people actually get
• Scan location by city and region
• Peak scan hours and days of the week
• Side-by-side comparison across your hosted videos
• CSV export any time
• Monthly performance email

Advanced analytics

Business Legacy Suite — $99/mo

• Everything in Full
• Unlimited history — never purged
• Per-plaque and per-location breakdown (which table, counter, or site performs)
• Repeat-scan rate — new visitors vs. returning
• Traffic source: QR scan vs. direct link vs. social share
• Team dashboards, shared with up to 5 staff logins
• Weekly performance email plus scheduled CSV delivery

Email support

Starter — $19/mo

• Email to hello@thevoicetheyleave.com
• Replies within 1 business day (Mon–Fri, 9am–5pm Mountain)
• Covers account, plaque, page, and billing questions
• You make your own page edits; we answer how-to questions
• No scheduled phone calls at this tier

Priority support

Founder Pro — $49/mo and Business Legacy Suite — $99/mo

• Front of the queue: replies within 4 business hours
• Yes — scheduled phone or Zoom calls, up to two 30-minute calls a month
• We make the edit for you: send us new text, photos, or a new video and we swap it within 2 business days
• Free QR plaque reprint if a plaque is damaged or your location changes (one per year)
• Direct line to a real person, not a shared inbox ticket

Dedicated support

Enterprise — custom monthly

• Named account manager with a direct phone number
• Same-business-day response, escalation path for outages
• Unlimited content swaps handled by our team
• Quarterly performance review call with a written report
• Onboarding and staff training for multi-location rollouts

60–90 seconds finished

Filming

You record on your phone using our shot list. No session with us.

Revisions

1 revision round

Turnaround

5 business days after you send footage

Best for

A shop owner who is comfortable on camera and wants it live this week.

• Written shot list and script prompts sent at purchase
• We cut your raw footage to 60–90 seconds
• Titles, your logo, light color correction, music bed
• Captions burned in for silent viewing
• Published to your hosted story page

3–5 minutes finished

Filming

One 60-minute remote interview over Zoom. We lead the conversation; you record locally on your phone.

Revisions

2 revision rounds

Turnaround

2–3 weeks from interview to live page

Best for

A founder who freezes up on camera alone — the interviewer pulls the story out of them.

• Pre-interview questionnaire so we know the story before we start
• 60-minute interview led by an experienced storyteller
• Lighting, framing, and sound guidance before you press record
• Edited to a 3–5 minute film with music bed and color grade
• Up to 15 of your photos woven in
• Captions and your logo
• Published to your hosted story page

6–10 minutes finished

Filming

Two 90-minute remote sessions — typically the founder plus one other voice (spouse, partner, long-time employee, or customer).

Revisions

3 revision rounds

Turnaround

4–6 weeks from the final session

Best for

A multi-generation business, a landmark shop, or anyone whose story needs more than one voice.

• Two 90-minute interview sessions, planned around themes with you first
• Coaching call on lighting, framing, and sound before each session
• Up to 40 archival photos or documents scanned in and woven through
• Original musical score composed for your film — not stock
• 6–10 minute finished film with full sound mix
• Captions, logo, and a downloadable copy for your own social media
• Published to your hosted story page

15–25 minutes finished, delivered in 4K

Filming

Up to 6 interviews plus one on-site filming day at your location. Travel included within 100 miles; beyond that is quoted.

Revisions

Unlimited revisions within 60 days of the first cut

Turnaround

8–12 weeks from the final session

Best for

Multi-site operators, wineries, hotels, museums, and businesses with a landmark or historic story.

• Story-arc planning call with your leadership
• Up to 6 interviews with owners, family, staff, or customers
• One on-site filming day: b-roll of the building, the work, the people
• Unlimited archival photos, documents, and old footage
• Bespoke score and full sound design
• 15–25 minute documentary, 4K master file delivered to you
• Short social cutdowns (three 30-second edits) for your own channels
• Published to your hosted story page